The Alcatel-Lucent OmniPCX Enterprise is an integrated, interactive communications solution for medium-sized businesses and large corporations. The solution combines traditional telephone functions with support for Internet-based telephony and multimedia communication.

The OmniPCX Enterprise provides a suite of unified communication applications, including a Web softphone, along with unified messaging and personal assistant applications. Based on a single software platform, the OmniPCX Enterprise is compatible with multiple operating systems, provides powerful communications servers and features an independent infrastructure.

• Unified communications applications provide access to all communications services from any location, any device (e.g., GPRS mobile phones, digital and analog phones, Web browsers, PDAs, etc.).

• Web softphone improves real-time communication flow, providing access to corporate directory, messaging systems, third-party CRM/ERP applications, etc.

• Unified messaging and personal assistant applications provide easy access to messages anywhere, anytime, with call routing and screening functions available from any device.

• Enables companies to interact with customers through a variety of communication methods, including voice, fax, e-mail, Web conferencing, etc.

• Single, multi-OS software platform compatible with a large variety of hardware platforms tailed for any enterprise configuration.

• Powerful communication servers, installed on standard equipment, provide high-level performance and reliability.

• Open, flexible system with an independent infrastructure, enabling the integration of all existing IT resources and ensuring the system can evolve as needed.

• Standards-based solution optimized for multi-site and distributed environments, providing advanced services all across the organization, including branch offices and teleworkers.

• Easy to manage, deploy and maintain.

• Lower total cost of ownership (TCO) through: fast and simple deployment and maintenance, reduced cost for integrating new applications, lower telecom bills from the use of VoIP, and improved user efficiency.

• Boosts employee productivity and customer interaction by delivering full services to all staff members at all locations.

• Protects IT investment for large and medium-sized companies.

• Enables smooth migration towards new multimedia communications, whatever the existing network and IT infrastructure.

• Provides medium-sized companies with the same advanced features as larger companies, without needing dedicated, high-level technical resources and staff.