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Panasonic KX-TES824ML Advanced Hybrid PBX System

The Panasonic KX-TES824 Advanced Hybrid PBX Systems can cost effectively support all your personal and business communication needs. The systems come pre-configured with 3 outside (CO) lines and 8 extensions. The Panasonic KX-TES824 can easily be expanded with up to 8 outside (CO) lines and 24 extensions.

The Panasonic KX-TES824 system provide features that can satisfy the demands of the most sophisticated and cost conscious users.

 

Useful and Efficient Features

3-level Automatic Reception with Voice Guidance
Reduces Operator Call Traffic

Multi Level Messages

The KX-TES824 support Direct Inward System Access (DISA) functions that allows outside callers to access any extension without going through an operator. Automatic greeting messages (3-levels) can be recorded by the operator or manager, directing the caller to an appropriate department or destination. The DISA feature can drastically reduce the amount of call traffic handled by the operator - allowing the operator to spend more time with new or important customers.

Caller ID Display on SLTs and APTs
Caller Recognition

Better Call Management

The Panasonic KX-TES824 is compatible with Caller ID, which allows a user to see the caller’s information on the displays of Single Line Telephones (SLTs) that supports Caller ID display and Analogue Proprietary Telephones (APTs). Proprietary display telephones can be used to access the Caller ID log for the 20 most recent calls (Call Log). And the system has 300 common logs. The logged incoming calls can be called back easily.

Flexible SMS Routing
SMS (Short Message Service) messaging is an affordable and increasingly popular way to send text messages between fixed line and mobile telephones. You can customise the system to allow SMS message senders to address their messages directly to a specific user's SLT (Single Line Telephone), ensuring the desired user receives their messages quickly, and privately.

 
 

Efficient Call Handling

Uniform Call Distribution (UCD) with message
Improves the company image.

Important business calls will not be missed

Shares the operator load

For handling many incoming calls quickly and efficiently, UCD with message allows incoming calls to be distributed uniformly to a group of extensions. If all stations in the UCD group are busy, the system plays a message to the caller - acting like a receptionist or a Music-on-Hold system. If still the UCD group remains busy, the call can be sent to a secondary DISA. This is especially useful for an office with high incoming call traffic with only one person to accept calls (queuing feature).

Call Forwarding (Busy / No Answer / Follow-Me / to Outside)
Important business calls will not be missed

Incoming, intercom and transferred calls to your extension can be easily forwarded to another destination when you are on the phone or away from your desk. Calls can be directed to a preprogrammed number, such as your mailbox, another phone, or a mobile phone, improving efficiency and overall customer service.

Day / Night / Lunch Mode
The Panasonic KX-TES824 provides “Day/Night” and “Lunch” mode features which can be used to change system functions according to the time of day.

Doorphones, Door Openers, and Doorbells
Up to 4 doorphones can be connected to the system. When a visitor presses a doorphone button, the pre-assigned extension telephone will ring and the extension user can answer the call to talk to the visitor. Standard doorbells can also be connected to the system to indicate doorphone calls with the familiar chime sound.

5-party Conference
This feature allows 5 parties to have a telephone conversation at one time. Up to 2 outside lines can join a conference call.

 

Economical Cost Management

Calling Activity Reports (Station Message Detail Recording, SMDR)
The Panasonic KX-TES824 can record or print out detailed call information such as the date, time, extension number, dialled number, duration, etc. SMDR records can help you effectively manage call costs, staff productivity and phone system usage.

Account Code Entry (Option / Forced / Verified)
Account codes can be used to identify outgoing external calls for accounting and billing purposes. The calling activities made with ID codes can be printed out (SMDR).

Call Restriction
The system can be programmed to prohibit unauthorised outgoing long distance calls by restricting certain extensions from dialling certain specific area codes / exchange codes.

Electronic Station Lock
Prevents unauthorised personnel from making calls from your phone by 'locking' outside lines and requiring a 4-digit security code before making calls.

Limited Call Duration
The Panasonic KX-TES824 system disconnects outside outgoing calls when a preprogrammed time expires. An alarm tone will be sent to both parties 15 seconds before the assigned time limit.

 

Configuration

Basic

Option

(2COs / 8 SLTs)

Option

(3COs / 8 Hybrid Extensions)

Option

(8 SLTs)

System Capacity

Outside (CO) lines: 3

Extensions: 8

5 (2+3)

16 (8 + 8)

8 (2+3+3)

24 (8 + 8+8)

 
 

6 (3+3)

16 (8 + 8)

6 (3+3)

24 (8 + 8+8)

   

3 (3)

16 (8 + 8)

 
 

Specification

Width (mm) Depth (mm) Height (mm) Weight (kg)
Dimension 249 73 316 3.5 fully equipped
 
 

Related Information

   Panasonic KX-T7700 Series Key Telephone

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