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Main Features:
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Typical Usage:
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Storing records files on a
hard disk (Dialy Folder)
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Call Center, Help desk,
Hospital, Fire Station
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Auto backup to specific
destination
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Recording conference calls
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Convert recordings to wave
files which can be playback in Media player
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Recording instruction,
Clarification of Quantities and Specifications
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Long-term recording
depending on hard disk space
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Protection of staff from
abusive/difficult customers
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Clear playback sound, no
influence on telephone line
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Monitoring nuisance or
prank callers
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Can be used on telephone
line (PSTN), extension line, conference phone,
inter-phone, doorphone, etc
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Monitoring customer
service
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Monitoring staff
performance
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Write down call logs such
as dial number and caller ID, support complex
inquiry indexed by date, time, dial number,
caller ID, call type, etc
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Finacial Institution
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Report:
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Auto Report for call logs
processing
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Search by trunk or
extension number
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Support voice playback on
LAN
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Search by incoming or
outgoing call number
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Robust design and simple
interface for fail-safe
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Search by date or time of
calls
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Popup customer information
on the monitor of a PC on LAN or internet
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Search by remark
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